Question 1

What all items cannot be sold on Stu-C ?

Accepted Answer

Only the items and services complying with the guidelines of Government of India are sold on Stu-C.

Question 2

How do I contact a seller?

Accepted Answer

After logging in, search for the product or service needed. Open the ad, click the chat option to make an enquiry.

Question 3

Should I give advance payment to the seller?

Accepted Answer

It is always recommended to verify the veracity of the seller and the genuineness of the product before making any transactions. Whenever in doubt, it is advisable to physically check the product and meet physically before making the final payments.

Question 4

What is Stu-C’s role in the transactions between buyer and seller?

Accepted Answer

Stu-C only operates as a platform to connect buyers and sellers and as such plays no role in the chat, contact or transactions between the buyers and sellers.

Question 5

Whom to contact in case of any queries or suggestions?

Accepted Answer

You can write to us at support@admin.stu-c.com and we will respond at the earliest as customer satisfaction is a cornerstone of Stu-C’s philosophy.

Question 6

How do I get maximum replies on my ad?

Accepted Answer

We recommend the following checklist for maximum interaction and reach for your ad: -Proper Categorization Ensure that you have chosen the proper category for uploading your ad. -Detailed Description Be sure to explain in detail your ad and provide all relevant information to speed up the buyer seller interaction and make your ad stand out from the rest. -Quality Photographs A good quality photography can make all the difference in your ad appearing genuine thus boosting your interactions. -Genuine Pricing Avoid inflationary trends and keep a realistic and market friendly price  to further up your chances of getting noticed.

Question 7

Why is my ad not showing?

Accepted Answer

If the ad doesn’t meet the posting guidelines, it might not go live on our app or could be removed by us. However you will be intimated of the reason for rejection so you can edit and re-post the ad at the earliest.

Question 8

Why is my account banned?

Accepted Answer

If you breach the posting guidelines, you may get your account banned. If you have been wrongly banned, you can contact the customer support for revoking the ban.

FAQs