FAQs

Frequently asked questions

Why should I buy MediLab Masks?

MediLab masks are high quality masks and we have taken great care to source our masks from reputable manufacturers.



What payment options are available?

We use Paypal for all of our orders. It makes the shopping experience quick and easy for our customers, and offers buyer protection so customers can shop with ease.



How do you ship your masks?

We use Australia Post or a courier (depending on the size of the order). All orders have tracking numbers and if an order is lost, we will happily replace it at our cost.



Why are your masks cheaper?

Our pricing is better than major retailers because we buy huge quantities of masks in bulk, which enables us to offer them to our customers at a better price.



Are you an Australian owned company?

Yes, we are Australian owned :)